Legal

Terms of Service

Effective Date: May 17, 2026

These Terms of Service ("Terms") govern your use of the TelonAir website and services. By accessing or using this website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use this website.

1. Services Provided

TelonAir provides HVAC-related services within designated service areas in California, including but not limited to:

  • HVAC installation
  • HVAC repair
  • Maintenance services
  • Emergency HVAC services
  • Estimates and consultations

Service availability may vary based on location, scheduling, and operational capacity.

2. Free Estimates

Any estimates or quotes provided through the website or by phone are informational only and do not constitute a binding agreement unless confirmed in writing.

Pricing may vary based on inspection, labor, materials, accessibility, code requirements, and additional findings during service.

3. Emergency Services

Emergency service availability is subject to technician availability, weather conditions, operational limitations, and geographic service areas.

TelonAir does not guarantee immediate response times or uninterrupted emergency service availability.

4. Financing Disclaimer

Financing options may be available through third-party financing providers.

All financing approvals, interest rates, repayment terms, and lending decisions are determined solely by the financing provider and are subject to change without notice.

TelonAir does not guarantee financing approval and is not responsible for third-party financing agreements.

5. Payment Terms

Payment for services is due according to the terms agreed upon at the time of service or installation.

Failure to make timely payment may result in delayed services, additional fees, or collection efforts as permitted by law.

6. No Warranty or Guarantee

Unless expressly stated in writing, TelonAir makes no guarantees, warranties, or representations regarding:

  • Specific system performance
  • Energy savings
  • Continuous operation
  • Equipment lifespan
  • Uninterrupted website availability

All services are provided on a commercially reasonable basis.

Manufacturer warranties, if applicable, are governed solely by the manufacturer's terms and conditions.

7. Limitation of Liability

To the maximum extent permitted by law, TelonAir shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to:

  • Website use
  • Service delays
  • Equipment failures
  • Third-party services
  • Financing decisions
  • Loss of data or profits

Total liability, if any, shall not exceed the amount paid directly to TelonAir for the applicable service.

8. Website Use Restrictions

Users agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to systems or data
  • Interfere with website functionality
  • Submit false or misleading information
  • Use automated systems to scrape or copy content

We reserve the right to restrict or terminate access to users who violate these Terms.

9. Intellectual Property

All website content, including text, graphics, logos, branding, images, and design elements, is the property of TelonAir or its licensors and may not be copied, reproduced, or distributed without written permission.

10. Third-Party Links

Our website may contain links to third-party websites or services. TelonAir is not responsible for the availability, content, policies, or practices of third-party websites.

Use of third-party websites is at your own risk.

11. Arbitration Agreement

Any dispute arising out of or relating to these Terms or the use of this website shall be resolved through binding arbitration in the State of California, except where prohibited by law.

Users waive the right to participate in class-action lawsuits or class-wide arbitration.

12. Governing Law

These Terms shall be governed and interpreted under the laws of the State of California, without regard to conflict-of-law principles.

13. Indemnification

You agree to indemnify and hold harmless TelonAir, its owners, employees, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses arising from:

  • Your misuse of the website
  • Violation of these Terms
  • Violation of applicable laws or regulations

14. Modifications to Terms

TelonAir reserves the right to update or modify these Terms at any time without prior notice.

Continued use of the website after updates constitutes acceptance of the revised Terms.

15. Contact Information

If you have questions regarding these Terms of Service, you may contact us at:

TelonAir

Coachella Valley Area, California

Phone: (760) 699-1512

Email: [email protected]